FAQ

DOES THE BÖKEE SUCTION TO ALL SURFACES?

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The bökee is designed to suction to flat, smooth, and dry surfaces. The base is approximately 3" in diameter and relies on a continuous surface to maintain an adequate seal. Small tile or surface roughness may prevent proper suction.

DO YOU HAVE TO PUSH THE BOTTLE IN HARD TO KEEP IT IN PLACE?

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No! The sloped wall design of the bökee enables the contact between the bottle and the bökee to keep it in place, no significant pressure required.

I WANT TO GIFT A BÖKEE. DOES IT COME IN GIFT-READY PACKAGING?

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Yes it does! The bökee packaging is part of the experience. It includes instructions on how to use it and is ready for you to gift away!

HOW DO I GET A PROMO CODE?

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We occasionally do sales and giveaways, so please provide your email and follow us on Instagram (@the.bokee)! We’ll keep you posted on discount days, promotions and even new products.

IS THE BÖKEE AVAILABLE IN STORES, OR ONLY ONLINE?

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Online, the bökee is available for purchase on this website. For retailers, the bökee is available through thebokee.faire.com where we can offer wholesale prices and favorable net-payment terms. 

I HAVE A QUESTION OR ISSUE WITH MY BÖKEE. WHAT IS YOUR RETURN POLICY?

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If you have any issues please reach out via our contact page and we will promptly respond.

HOW DO I CLEAN THE BÖKEE?

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We recommend a wash before use. Hand wash with mild soap or top rack dishwasher safe. Dry completely before use.

WHAT ARE THE CAUTIONS?

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The product is not intended to be used by infants or children. Do not leave in direct sunlight. Avoid contact with harsh cleaners.

WHAT ABOUT THE LEGAL STUFF?

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The bokee is a registered trademark of Eight3 Ventures. Patent Pending. 

217 Arena St. El Segundo, CA 90245

Eight3 Ventures, LLC

www.thebokee.com

Designed in USA. Made in China.

DO YOU SHIP OUTSIDE OF THE U.S. ?

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Yes we do! That said, due to varying customs and tariffs regulations/fees, all international fees are the responsibility of the buyer. 

WHY ARE ROBIN'S EGG BÖKEES BACKORDERED AND WHEN WILL I RECEIVE MY ROBIN'S EGG ORDER?

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Due to the incredible demand for robin's egg bökees, we sold out quickly. Orders for robin’s egg bökees will be processed and charged at checkout, but fulfilled in early December. If these orders also include other color bökees, those will ship immediately with the robin’s egg bökees arriving separately. You will not be charged for additional shipping costs. 

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